Shipping and returns (automatic translation) See original in Spanish.

Package shipping

As a general rule, packages are sent within 24 to 48 hours after receipt of payment, through various carriers depending on factors such as destination, weight, customer preferences ... Normally we use MRW for domestic destinations with a weight greater than 100 grams and Spain Post for international shipments and rest. Normally shipments certified with tracking number and delivery without signature.

We do not charge handling fees.

We advise you to group all your items in one order.

We are not responsible for the damages that your package may suffer after shipment, but we do everything possible to protect all fragile items and in any case we will collaborate with any user who wants to initiate a claim for transportation damage.

The boxes are large and your items will be well protected.

Returns

All our products enjoy the guarantee established by law on the right of return or exchange.

To exercise it the client must proceed to send the product within 15 working days from the receipt of the order.

You will never be asked for an explanation about the reasons for your return.